1. Rental Provider Access: A bird’s eye view of your portfolio
With a complete helicopter view, PropertyMe allows property owners to see everything your Property Manager can. From maintenance jobs, routine inspections, financial statements and how much money is held in their account in real-time. All of the investment information is accessible via a secure client portal or mobile app giving full visibility 24/7.
2. Renters Access and mobile app
Renters can stay on track with payments, lease documents, and easily access their Property Manager’s contact details and submit maintenance requests through their tenant access online or with the mobile app. Renters can access what they need in real time, providing a streamlined communication path between our agency and the renter. This means we are able to ensure we respond to requests in a timely manner and provide real time transparency on maintenance requests and the management of your property.
3. Best practice trust account compliance
Did you know not all Property Management software allows for legislated trust account audits? In most states of Australia, legislation requires agencies to conduct annual audits of their trust accounts to ensure that funds are managed in alignment with landlord instructions; this is not typically performed for trust-free accounts. Some agencies have started to use ‘trust free solutions’ in an effort to reduce compliance administration. No legislative oversight means the responsibility is placed back on rental providers to audit their own accounts or trust that their Property Manager has set up their digital wallet system with no errors, additional commissions or fees slipped in.
Here at Eastwood Andrews, we are proud to provide our clients with a transparent, best-practice solution for agencies and rental providers, with owner access for full oversight and convenient ‘read-only’ auditor access built on a compliant trust accounting platform.
4. Arrears Automation
Simply put, PropertyMe’s Arrears automation sends out automated regular reminders to all relevant tenants when needed. With peace of mind knowing that should any delays arise with rental payments, automated SMS, emails and notices are sent promptly, regardless of any office emergency distractions.
5. MePay
Australia’s first real-time instant receipting built into a secure trust account platform MePay, renters can securely pay rent from the PropertyMe app, with no fees passed to you or your Renter, and instantly updates paid-to dates within the ledger. From the Rental provider portal, you can see specific details, such as cleared and pending payments, providing more transparency than ever before.
6. Email ‘read’ receipts
Communication is everything when managing a portfolio. PropertyMe has created built-in read receipts keeping a secure log of communication delivery, ensuring notices are being received and viewed. This functionality provides security for us and for you as the Rental Provider that should we require proof for tribunal or mediation it is readily available.
To find out more how we can help with the safe management of your investment property, please contact us today at Eastwood Andrews Estate Agents – Geelong. We are here to help!
This information provided from PropertyMe